Contact: Michael Scherenberg
Founder and CEO
+1 877 228 4486, ext 5210

Mike Scherenberg of
Interviewed Live on NBC Channel 5, Chicago

Saturday, January 30th, 2010, Chicago, Illinois — Award-winning reporter Charlie Wojciechowski, a familiar face and voice in Chicago for nearly 20 years, interviewed Mike Scherenberg, CEO of leading online PC repair firm, on the NBC 5 News Weekend Web segment today.

The interview took place on a crowded set with two laptops, a desktop computer, and a plasma TV screen prominently displaying the home page. “You’ve got a new service based here in the Chicago area that does everything by remote control,” began Charlie Wojciechowski.

Mike Scherenberg responded, beginning by talking about the reasons customers contact when they have a computer or technology problem:

  • Never disconnect one’s PC or have to take it anywhere.
  • No worries about personal or business data files being accessed without permission.
  • Instant help just a phone call away, no excessive hold times.
  • The customer is able to watch on the computer screen as a technician fixes their computer.
  • The customer pays a one-time rate of up to $99, maximum, or a monthly rate of $19.95.
  • The customer is never without their PC. Typical computer issues are fixed the same day.

In his questions, Charlie Wojciechowski focused on several of the key concerns PC users have: saving time, removing computer virus infections, having PC support techs they can easily understand, low cost PC repair, locally based in the USA, and support for all versions of Windows. Wojciechowski called “a great idea”.

Mike Scherenberg concluded with additional benefits of

  • Eliminates viruses, spyware, and other problems remotely.
  • Optimize and speed up PCs that are slow or outdated online, during the call.
  • Well-trained, highly skilled, certified computer technicians ready to assist.
  • is based near Chicago and serves the entire USA.
  • All personnel are US-based – no overseas call center.
  • Support for all versions of Windows and Macintosh.
  • 100% customer satisfaction guaranteed, or the call is free.

An online video version of the interview is available on the Web site.


Charlie Wojciechowski at NBC 5 Chicago: